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IDENTIFICATION OF THE SELLER: These general conditions govern the sales concluded between the customer (consumer) and the following seller: David SCHUDY -  DSWOOD  at 39 rue Clémenceau 67650 DAMBACH LA VILLE  

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1- FIELD OF APPLICATION:

 

1. These general conditions of sale apply to all sales concluded through the French language version of the website www.DSWOOD-ALSACE.com, hereinafter referred to as "THE SITE".

2. The fact that the customer places an order on the site implies his unreserved acceptance of these general conditions of sale, to the exclusion of all other general conditions.

3. The seller reserves the right to modify its general conditions at any time. The conditions applicable to the order are those appearing on the site at the time when it is placed by the customer.

4. Any question about this site or these general conditions of sale can be sent to the email: dswood.alsace@gmail.com

 

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2- ORDER:

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The order is made by filling in a clear, complete and exact way, according to the described steps, the compulsory fields of the online order form. The concluded contract is archived by the seller and is not accessible by the customer.

 

1. DSWOOD-ALSACE undertakes to honor orders received on the website only within the limits of available stocks. In the event of temporary or definitive unavailability of the product, DSWOOD-ALSACE undertakes to inform the customer within 48 hours and to offer him either a new deadline, or an equivalent item, or to cancel his order and the reimbursement of the are already paid.

 

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3-  PRICE :

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1. The prices of the items offered on the site are indicated in Euros. They are deemed to include all taxes, excluding shipping and handling costs.

2. We reserve the right to modify our prices at any time, but we undertake to apply the current price which was communicated at the time of the order.

 

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4- DELIVERY:

 

1. Unless otherwise specified, delivery is made to the address indicated when ordering. The delivery is carried out by our own transport or by the services of a transport company.

2. For information only, shipping times are 3 to 8 days. Unless otherwise specified when ordering, the maximum delivery time is 60 days from the date of shipment of the package.

3. The delivery costs are the responsibility of the customer. These costs are stipulated at the time of the order and before validation thereof.

4. The risks are transferred to the customer upon delivery of the goods to the customer. If the merchandise arrives damaged, the customer is responsible for refusing it or making reservations. It will be possible for him to return the product and obtain a refund. To do this, you should contact support at the email address: dswood.alsace@gmail.com

 

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5- PAYMENT

 

1. The price is payable immediately on the date of the order (activation of the button "order with payment obligation"). The goods will not be shipped or delivered until the price has been received.

2. We accept payment by the following means:

3. By international bank card (Visa, Mastercard, ...). Secure online payment by credit card is completely secure: it uses the SSL (Secure Socket Layer) protocol.

 

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6- RETENTION OF OWNERSHIP

 

The transfer of ownership of the products to the benefit of the purchaser will only be carried out after full payment of the price by the latter, regardless of the date of delivery of the products.

 

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7- PRODUCT , Technical description and photography

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1. The technical descriptions and photographs of the products offered have been drawn up with the greatest care by specialists and verified by our representatives. However, they do not enter into the contractual field. Also, if errors have occurred, under no circumstances can DSWOOD-ALSACE be held liable. However, if the customer wished to return the product following an error in the description, the return would be made at the expense of DSWOOD-ALSACE, in accordance with the terms set out in the following paragraph.

2. The products offered comply with the laws (directives) of the European Union and France in force.

3. We decline all responsibility in the event that the delivered product does not comply with the legislation of the country of delivery outside the EU.

We invite our customers to read the information attached to the product or on the product or its packaging (materials used).

 

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8- GUARANTEES & AFTER SALES SERVICE

 

1. In the event of damage or missing items, the buyer may, at the seller's choice, obtain the free replacement or reimbursement of the products, with the exclusion of any compensation.

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9- DATA PROTECTION

 

1. All data communicated by the customer is processed by the seller whose contact details are indicated at the beginning of these general conditions. The seller's representative is his manager. The purpose of the data processing is the execution of the agreement concluded with the customer, the administration of the customers, the promotion of the products and services of the seller, the establishment of personalized information and direct marketing campaigns, in this respect. including through e-mail, by the seller and the companies involved in the execution of the sales contract. The customer has the right to access and rectify data concerning him and may at any time oppose, on request and free of charge, the processing of personal data concerning him envisaged for direct marketing purposes.

2. It is also recalled that minors do not have the capacity to contract.

3. Once you have become a customer of our company, we will be likely to send you our commercial offers by any means, including electronic mail, as soon as they appear to be of interest to you. If you no longer wish to receive our offers, an automatic unsubscribe link is available at the bottom of each of our mailings.

 

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10- DISPUTES, APPLICABLE LAW AND COMPETENT JURISDICTION

 

1. We undertake to respond and process your requests within a maximum of 10 days from receipt of your request.

2. All our online sales and our relationships with customers are exclusively governed by French law, which is therefore the only law applicable to any question relating to the validity, interpretation and execution of these general conditions. Any dispute is the exclusive jurisdiction of the competent courts. If one of the clauses of these general conditions should be declared null or inapplicable, the other clauses remain fully valid or applicable.